Contact CreditHound

Have a question about a credit report error, a dispute you have already sent, or how CreditHound works? Reach the team here. We respond to consumer questions about the Fair Credit Reporting Act, disputing inaccurate items with Equifax, Experian, and TransUnion, and when to consider talking with one of our partner law firms.

CreditHound is free for consumers. We do not sell your data, we do not charge for dispute letters or case reviews, and we do not push you toward paid services. If you are dealing with an urgent situation like identity theft, a denied mortgage due to a reporting error, or a debt collector reporting an account you do not recognize, mention that when you reach out and we will prioritize your message.

For press, partnership, or attorney network inquiries, use the same contact form and note the topic in your message. For general questions about your rights under the FCRA, our resource library covers most common scenarios in plain English before you even need to write in.

We typically respond to consumer messages within one business day. If your question is time-sensitive — for example, you are in the middle of a mortgage underwriting, a rental application, or a background check that is being held up by a credit report error — say so in your message and include the date of the adverse action so we can point you at the fastest next step under the FCRA.

Prefer to read first? The CreditHound resource library covers the most common credit report problems in plain English: mixed files, accounts that are not yours, identity theft, medical debt reporting rules, incorrect late payments, collections that will not verify, and how the seven-year reporting window actually works. Most consumer questions are already answered there with the specific FCRA section behind each answer.