Background check errors

    A background check may have cost you a job or apartment.

    This page lists the records and notices worth gathering. Then answer a few questions and get a plain-English summary of your rights, plus the free official steps you can take yourself. No credit pull, no report upload.

    Start my free credit-error check

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    Is this an employment screening report or a tenant screening report?

    They are produced by different companies under different processes, so start by identifying which one was used. The notices you should have received differ too.

    • Employment screening: the employer generally must tell you before using a report, and give you a copy of the report and a summary of rights before taking final adverse action.
    • Tenant screening: the landlord or property manager should be able to tell you which screening company produced the report so you can request your own copy.
    • Either way, the dispute goes to the screening company that produced the report, not only to the employer or landlord.

    See the FTC and CFPB pages listed below for the official description of these notices.

    What counts as a background-check error?

    An error is a specific statement about you that is inaccurate or incomplete. Being unhappy with a record that is accurate and current is a different situation.

    • A record that belongs to a different person with a similar name or date of birth
    • A disposition reported incorrectly, such as a dismissed case shown as a conviction
    • One case reported as several separate records
    • Identifiers that do not match you: name spelling, middle name, date of birth, or case number
    • Employment, education, or eviction history attributed to you that is not yours

    Reporting time limits depend on the type of information and the circumstances, so check the current record and the notice rather than assuming an old item is improper.

    What should you compare, field by field?

    Put the screening report next to your own records and work through the identifying details one at a time.

    1. Request the full report from the screening company and keep the notice you were given.
    2. Compare the name and any middle name or suffix exactly as printed.
    3. Compare date of birth and any other identifier shown.
    4. Compare the case or file number and the court or jurisdiction.
    5. Compare the disposition and the dates: filing, disposition, and any sealing or expungement order.
    6. Write a short dispute naming the exact record and the exact field that is wrong, attach copies of your documents, and keep proof of what you sent and when.

    When might it make sense to talk with an FCRA attorney?

    These are examples worth discussing; you do not have to wait for another dispute to ask about your rights:

    • You disputed a documented inaccuracy and the same record was reported again
    • The report included a record that is not yours
    • The reinvestigation response does not address the documents you sent
    • The inaccurate report was used in a decision about a job, promotion, or housing

    Credit Hound is not a law firm and does not give legal advice. No one can promise that a case will be accepted or that any particular result will follow.

    How it works

    Three steps. No report upload.

    Step 1

    Use this page to see what to gather.

    The records, notices, and identifying details that matter for your situation are listed below.

    Step 2

    Answer questions about your situation.

    A few plain-language questions. No credit pull and no report upload.

    Step 3

    Get a plain-English summary of your rights.

    Along with free official and self-help options you can use yourself - and, only with your explicit consent and where appropriate, review by an independent attorney.

    What to look for

    Plain-English examples, not legal conclusions.

    • A criminal record that appears to belong to a different person
    • A case reported as open or as a conviction when your court records show otherwise
    • The same case listed more than once
    • Employment, education, or eviction history you do not recognize

    Informational only. Not legal advice, and no outcome is guaranteed.

    What this check does

    No report upload required

    You answer questions about your situation. You keep your own documents.

    No credit pull

    Using this check does not pull your credit and does not affect your score.

    Attorney sharing only with consent

    Your information goes to an independent law firm only if you explicitly agree.

    Primary sources and official help

    These free government resources describe the steps above. They are provided for reference and do not endorse CreditHound.

    Common questions

    Good to know.

    Start with a few questions. Free.

    Answer questions about your situation and get a plain-English summary of your rights, along with the free steps available to you.

    Start my free credit-error check

    No credit pull · No report upload required · No credit card

    Informational only · Not a credit repair company · Not a law firm

    CreditHound is a brand owned by LeadsAI LLC ("LeadsAi"), a marketing and technology company, and is a free consumer technology service. CreditHound is not a credit repair organization. LeadsAi is not a law firm, does not provide legal services or legal advice, and is not a substitute for a lawyer. Legal services are provided by partner law firms. Using CreditHound does not create an attorney-client relationship, and the protections of an attorney-client relationship do not apply to CreditHound’s services; any attorney-client relationship is formed only with a law firm you engage. If your file qualifies and you consent, your information will be shared with a partner law firm, which will decide whether to offer you representation. CreditHound works with a limited number of partner law firms. LeadsAI LLC and one of the partner law firms have common ownership. Partner law firms may work together as co-counsel and share legal fees, which will be disclosed in any retainer agreement. You are free to consult any lawyer you choose. Attorney advertising. Prior results do not guarantee a similar outcome.

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